information-reseller-help-category___en___default

AxCrypt offers one subscription for reselling: AxCrypt Business. You can use the sub menus on account.axcrypt.net to manage your existing clients or purchase licenses for your clients. Log in using the existing account that has been set as the admin.

To contact the Reselling team, email us at reseller@axcrypt.net.

Add a new customer

To resell AxCrypt Business to a new customer, create their subscription on the account website:

  1. Log in to account.axcrypt.net

  2. In the left side menu, click Side Menu Business Subcription Steps and Create From Drop-Down from the drop-down menu.

  3. On the creation page, enter your customer’s information and the number of licenses needed. This can be changed later if needed.

  4. Select whether you want a monthly or yearly subscription by choosing 1 or 12 months.

  5. For VAT deduction (within the EU), enter a valid VAT number.

  6. The reseller’s discount will be automatically added.

  7. Click the payment button.

  8. After successful payment, you clickManage From The Side Menufrom the left side menu. Choose the customer you have just created from the Acting On drop-down menu.

  9. Finally, you can add the email addresses of the users that need to be assigned a license.

Note: It will work both if your customer does or does not have a registered AxCrypt account.
They will receive an email or invite saying they have been added to a Business subscription. They must then activate their account.

You will automatically be added to their subscription as an administrator of their account.
Naturally, you will not be assigned a license.

If you make any of your customer’s users an administrator, they will be able to purchase new licenses and manage the account. This means that you and they will not get the discount. We suggest not making them an administrator unless really needed.

If any information has been filled in incorrectly during the creation, you can always change it by going to Business Information Menu Scnsht.

This process is designed so it is completely managed by you and does not require any involvement from your customer (besides activating the account, should they not have an existing account yet), or from AxCrypt. If payment by bank transfer is preferred, this is possible too. See the billing tab for more information.

Add users to a customer’s account

You can add users to the customer’s account. Just be sure that unused licenses are available — the administrator can add users as long as there are licenses available.

To add users:

  1. Click Manage From The Side Menu from the left side menu after logging in to the account web.

  2. Choose your customer from the Acting On drop down menu.

  3. Click Add Members

  4. Add users individually by their email address.

Purchase additional member licenses

If your customer’s account has all their licenses in use, you can purchase additional licenses:

  1. Click Purchase Licencefrom the left side menu after logging in to the account web.

  2. Choose your customer from the Acting On drop down menu.

  3. Choose the number of licenses needed.

  4. Click Top Up to purchase the additional licenses.

Note: If a payment by bank transfer is preferred, this is possible too. See billing down below for more information.
When a subscription is created or renewed, the period is always a year.

When additional members licenses are purchased for a subscription within the subscription period, only the remaining months rounded upwards to whole months are charged for. If 50 days remain for the current period, and additional members are added, this will be for 2 months/additional member.

Removing or changing users

Removing or changing users in your customer’s account are simple:

  1. Click Manage From The Side Menufrom the left side menu after logging in to the account web.

  2. Choose your customer from the Acting On drop down menu.

  3. Click Remove Membersnext to the user's email address that needs to be removed or changed.

  4. You now have an unused license. You can either save it for when you need it (this doesn’t pause the expiration date) or assign it to a new user.

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